Code of Honour

• The client tastes what’s in his pan, not what was at the mill.
• Walk the road your goods travel on your own two feet, at least once.
• A flow is only as strong as its worst step.
• Whoever holds your only boat will one day name your price.
• The best delivery spreads a bad product faster.
• “If anything comes up, we’ll sort it out” is a debt, not a courtesy.
• Promise it by evening, hand it over at five.
• A happy client got more than he expected. The work has nothing to do with it.
• Slow and sure beats fast and blind.
• Your capacity is measured at the narrowest point.
• An order beyond your strength isn’t takings. It’s a debt.
• People keep their word as long as they’re sure you keep yours.
• Only what’s written down can be repeated.
• A copy that runs itself will one day decide it doesn’t need you.
• Learn to carry more before you take on more.
• A plate for three is easier to finish than a plate for thirty-three.
• In a big business, a small thing costs dear both ways.
• The best wall is the one nobody climbs.
• Victory spoils you twice: you relax, and the loser gets angry.
• Repair the wall while you don’t need it.
• A rule that pays everyone needs no guard.
• Put your money into what multiplies, not into what adds.
• A system kept in your head dies with your head.