
Chapter 12. Taking It Apart
Code of Honour
- As long as you say “bad”, you’ll fix nothing. Say where exactly it’s bad.
- A good analysis shows you where to dig. The digging is still yours.
- A “don’t know” column in a report marks an honest man, not a bad one.
- Three numbers every Monday beat thirty by mood.
- Bring numbers without trimmings and you’ll be believed without a check. They’ll check all the same.
- Before you trust a number, find out who counted it and what’s in it for him.
- A tape with the television blaring isn’t evidence. It’s noise.
- Don’t like the number? Change the business, not the ruler.
- To stop counting crimes is not to defeat them.
- A number needs neighbours. A lonely number lies even when it tells the truth.
- One loud client is one client.
- Every number is a range. Ask how wide.
- They confiscated what they found. Nobody counted the rest.
- Walking together isn’t holding hands.
- Locked up the chief villain and the bombs keep going off? Check whether he was the chief.
- The average loves to lie. Ask who’s in the middle and who’s at the edge.
- Where the boss is grey, nobody breaks the ladder.
- When you can’t weigh what you need, weigh what’s next to it, and remember what you weighed.
- Know your norm, or you won’t see trouble coming.
- Strange faces at the counter tell you about demand before any report.
- One product, many doors. A doctor won’t go into an alleyway.
- A client is property. Know what it’s worth.
- Pay the small man today; owe the big man tomorrow.
- One oil, but each man gets it delivered the way that suits him.
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